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Shipping information

Shipping

At Yacht Bath and Body, we value every single customer and every parcel delivery carefully. We are delighted to announce that customers can now enjoy FREE STANDARD SHIPPING on orders over S$150 or it's equivalent amount in your currency.

We will ship your purchases directly from our Singapore main office, United States branch office or from our China/Hong Kong warehouses.  Shipping directly from either of this locations to your home is cost effective compared to shipping from one satellite location.  In this manner, we were able to save on storage and handling fees.  Hence, we offer low and competitive prices where you can definitely benefit from. We typically need 1-3 business days for order processing (quality checks, packing, paperwork) after which expected deliveries are 3 to 7 business days in Singapore and between 7 and 45 business days for international delivery (depending on location, please refer to the summary provided below). In the event that we receive incomplete customer shipping information (e.g. no contact phone number, missing home/unit number) order processing may take more time and shipments may be delayed.  

Business days are Monday - Friday, excluding public holidays.

We ship to more than 30 countries worldwide.  If you want your items to be delivered on countries that are not included iin our shipping zone, feel free to contact us at mail@yachtbathandbody.com.

All shipping and handling costs for orders are based on the total weight of the order.  All standard shipping charges will be automatically reflected during payment/checkout.

All orders require a signature upon receipt. We are unable to redirect orders once items have been dispatched, so please ensure that someone is available at specified shipping address to accept your order. All duties & taxes shall be beared by the customer.

Special Notes:

Note to customers from Indonesia:  For a smooth delivery, ensure that your import license is available before ordering. All incoming  items going to your country requires import license.

Note to customers from India:  For a smooth delivery, ensure that you obtain and submit Know Your Customer (KYC) shipment clearance as per Customs Circular No.9/2010. Without the KYC submitted, the Customs clearance of shipment will not be initiated. The Customs clearance process will be initiated only after receipt of KYC documents. As such, this is a mandatory process to ensure smooth delivery process and avoid delays at the Customs. 

**KYC will require a scanned document of either your passport, Voters ID or driver's license.

Once the processing of the order is done, a link will be sent via email for submission for all these documents. 

Estimated Delivery Durations

(For all international shipments. Domestic shipping duration would be based on Singpost's turnaround time).

Destination Avg. Arrival Time Avg. Arrival Days
USA 7-60 Days 15
UK 7-40 Days 12
Canada 10-60 Days 30
Australia 7-60 Days 30
Germany 10-25 Days 18
France 7-50 Days 20
Egypt 25-30 Days 28
Brazil 7-50 Days 25
Denmark 7-25 Days 12
Finland 7-40 Days 13
India 10-50 Days 20
Indonesia 10-25 Days 15
Ireland 10-30 Days 20
Italy 10-30 Days 18
Japan 5-20 Days 10
Malaysia 12-30 Days 20
New Zealand 7-15 Days 12
Norway 7-30 Days 15
Philippines 10-20 Days 15
Pakistan 12-50 Days 25
Poland 7-18 Days 10
Portugal 10-30 Days 20
Russia 7-40 Days 20
Saudi Arabia 15-50 Days 28
Singapore 7-15 Days 9
South Africa 40-90 Days 55
South Korea 7-20 Days 12
Spain 10-35 Days 20
Sweden 7-20 Days 15
Switzerland 7-15 Days 12
Thailand 5-15 Days 10
Turkey 10-35 Days 20
UAE 10-30 Days 18
Uzbekistan 20-40 Days 30
Vietnam 10-25 Days 18

 

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